FAQ & Site Info
Use of this site
We attempt to ensure that the pricing information on this website to be accurate and current. Despite our effort, pricing or typographical errors may occur and provide you with inaccurate, incomplete, or out of date information. K.Brand Store cannot confirm the price of a product until after you have placed an order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, K.Brand Store shall have the right, at our sole discretion, to refuse, or cancel any orders placed for the items. In the event that an item is mis-priced, K.Brand Store may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. In addition, we may make changes to the pricing information and availability without notice. K.Brand Store strives to provide you with the lowest and reasonable prices.
Products, Contents, and Specifications
All features, content, specifications, products and prices of products and services described on this website are subject to change at any time without notice. Certain weights, measurements, and similar descriptions are approximate and are provided for convenience purpose only. We strive to provide you with the accurate information about our products including the applicable colors. The inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. By placing an order, you represent that the products ordered will be used only in a lawful manner.
We make every effort to display the colors of our products that appear on the site as accurate as possible. However, the actual color you may see will depend on your computer system and monitor. We cannot guarantee that your computer will accurately display such colors.
When you place an order, the item(s) will be shipped to an address designated by the purchaser as long as that address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract.
Customer will be reliable for paying the import taxes and/or customs duties. You may also be charged for brokerage fee (handling fee) for the shipment. These charges will be separate from the shipping charge and you will be billed directly upon receiving the product through the specified carrier service. The fees may vary depending on the countries' rates.
Unless otherwise noted, all contents, trademarks, trade addresses and/or other intellectual property owned, controlled by K.Brand Store. Nothing contained on this website grants or be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks, or logos displayed on this website without our permission.
Linking to this Website
Creating or maintaining any links from another website to any of our pages without permission from us will be considered prohibited. K.Brand Store has not reviewed all of the websites linked to this website and is not responsible for the contents of any off-site pages or any other website links that are linked to this website. Any permitted links to this website must comply with all applicable laws and regulations.
Third Party Links
Occasionally, there will be a third party website that will be provided solely as a convenience for you and will not in any way constitute or imply K.Brand Store’s endorsement, sponsorship, or recommendation of the third party, information, product or service. K.Brand Store is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such party websites, you do so entirely at your own risk.
User Information, Reviews, and Feedbacks
Other than personally identifiable information, all reviews, comments, feedback, suggestions, ideas concepts know-how and other submissions disclosed, submitted or offered to K.Brand Store in any manner is and will be considered non-confidential and non-proprietary and will remain K.Brand Store’s property. K.Brand Store may use any or all of the user’s communications for any purposes whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, development, manufacturing and/or marketing in any manner for any or all commercial or non-commercial purposes. K.Brand Store is and shall be under no obligation to maintain any comments in confidence, to pay user any compensation for any comments, or to respond to any user comments. You agree that any comments submitted by you to the site will not violate this policy or any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s). You further agree that no comments submitted by you to this site will be or contain libelous or otherwise unlawful, threatening, abusive, or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. We retain the right to remove any or all user communications that includes any material we deem inappropriate or unacceptable.
YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THIS SITE IS PROVIDED BY K.BRAND STORE ON AN "AS IS" AND "AS AVAILABLE" K.BRAND STORE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, MATERIALS, CONTENT OR PRODUCTS INCLUDED ON THE SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, K.BRAND STORE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOR LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, K.BRAND STORE DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS SITE. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEB SITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE. AND NEITHER WE NOR ANY OF THEIR AFFILIATES MAKES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO TOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEBSITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
Limitation of Liability
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL K.BRAND STORE OR ANY OF ITS RETAIL PARTNERS, AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, SUPPLIERS, SHAREHOLDERS OR ANY PARTY INVOLVED IN THE CREATION, OR PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE K.BRAND STORE WEB SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF K.BRAND STORE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL K.BRAND STORE BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
You or we may suspend or terminate your account or your use of this web site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.
Returns & Exchange Policy
All products for returns and exchanges will be processed after reviewing the item at our warehouse upon receiving it. All return or exchange claims will be closed or denied if there is no response within 30 days after contact.
If the customer would like to return a purchase for a refund, the customer must claim a return within 30 days upon receiving the item and return the item in its original packaging with all accessories. The original shipping fee will not be refunded and THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COST. If the item has been opened, a 5% boxing fee will be applied. If the item has been used or has unclaimed damages, a 15% restocking fee will be applied.
If the customer would like to exchange a purchase, the customer must claim an exchange within 30 days upon receiving the item and return the item in its original packaging with all accessories. THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COST. Once the item arrives at our warehouse, the customer will be contacted in regards to exchanging their product, cost differences, fees, etc.
*If the item has been opened, a 5% boxing fee could be applied. If the item has been used or has unclaimed damages, a 15% restocking fee could be applied.
Defective, Damaged, or Incorrect Item
If the item is defective, damaged, or incorrect upon arrival, you must claim a return within 14 days of receiving the item and return the item in its original packaging with all accessories. When making a claim, proof of defect damages must be provided. Once confirmed, we will provide a return label at free of cost.
All orders that are cancelled before the item is delivered, will receive a full refund with no shipping costs. If a request to cancel an order has been made after the product has already been shipped, K.Brand Store will not be responsible for all or partial shipping costs. In this case, the customer will be responsible for sending back the cancelled item.
Disclosure to Authorities
K.Brand Store fully cooperates with law enforcement agencies working to identify those who may use our services for illegal activity. Accordingly, we reserve the right to disclose any and all information to lawful government bodies or officials under certain circumstances as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud or other activity that is illegal or may expose us to legal liability.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below.
K.Brand Store wants to make sure that our customers will undergo the most secure and risk-free possible online shopping experience and we want you to have as much faith in the security of your transaction as you do with our products and services. To this end, we have implemented several programs to ensure that you feel comfortable and satisfied to purchase our products.
K.Brand Store guarantees that any sensitive information provided by the customer is protected online; all of your transactions completed through K.Brand Store go through security methods to ensure that your personal information is protected. All your information (such as credit card number or address) is transmitted using secure socket layers (SSL) encryption at 128 bits (the current industry standard) to communicate securely without risk of manipulation, impersonation or tampering of sensitive personal information. We utilize this encryption during the online checkout process, including the acceptance of your credit card information, and the management of your account. Furthermore, as a company policy, we believe in guarding your personal information not only online but offline as well. As such, access to your personal information is limited only to the staff required to fulfill the duties related to your account, for instance, order fulfillment, billing and the servers, hard drive and file cabinets that store your sensitive and personal data are placed in a secured and safe setting away from possibility of incursion.
Changes in this Privacy Statement
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.